Sunday, August 19, 2007

Drive Faster

Tomorrow night cannot come fast enough. Dani comes home around 9 or 10 p.m. Her friend's mom said if it's late, they'll just bring her here Monday morning but I said no, she should come home no matter how late it is. If Dani gets here Monday morning, then that's all day I won't see her.

Alex and I are so excited that we totally cleaned today. Well, except for the oven. There's no self-cleaning thing and I was going to buy oven cleaner but had to buy a power cord instead.

Oh! So let's talk about going to Comp USA for a power cord. I brought in my old one and asked the guy if they had a new one exactly the same. I'd written down the kind of laptop I have too. Totally prepared. The guy tells me they don't sell the power cord I have, but I can buy a universal power cord, and I'll have 21 days to return it if it's wrong.

There were a whole bunch of different kinds, but they were all either $80 or $130. Just my luck, the kind that was compatible with my laptop was the more expensive one. At least three times the guy stresses their 21-day return policy. I knew I was going to take home the power cord and try it right away. As the guy at the cash register took my money he also told me about the 21-day return policy.

Brought home my power cord, and totally shredded the box trying to rip it open. I had to use scissors and everything. Get it open, only to see this power cord is weird. Maybe it would have worked, but it's not right. I called Josh, and he said there's no way it should have cost that much. I told him though, there were only two prices and the guy showed me how my laptop wasn't listed as compatible with the $80 power cord.

Josh insists it's wrong, and tells me to go return it, and he'll order me one from online (which I couldn't do at the time, since I had like 45 seconds of computer use before my battery would die) and I can pay him back. So the next morning, I put the expensive power cord, all the pieces of packaging, and the receipt in a bag and go back to Comp USA to return it.

The girl tells me it's not returnable. I'm like, "But I have my receipt and everything." I tell her two different guys told me I had 21 days, and I'm back in less than 24 hours. No. And she points to the receipt where it says something like "Computer parts can be exchanged only." So I tell her again, that both guys told me multiple times I had almost a month to return it. That they never used the word "exchange" once.

She kind of yelled at me about what the receipt said and I was freaking out about losing $130, and her manager heard and came over. You know that feeling when you know crying is coming? That's where I was. More and more people were getting on line behind me. Everybody was watching. He was like "I can see you're upset, but I'm sure you can see right here on the receipt where it says this."

So I told him that I didn't think that was fair, because obviously, people never get receipts until AFTER they've paid for things, and how could I know this return policy before buying my power cord if it's printed on the receipt, especially when the two Comp USA guys kept telling me I had 21 days? The manager guy kind of laughed and said they shouldn't have done that, they were wrong.

And I was like, well I shouldn't have to pay for their being wrong - take $65 from each guy, but not $130 from me.

The whole time I was going back and forth, there was the long line behind me, and the security guard was listening too. Finally, the manager said I was holding up the line, and the guy behind me said to him, "No, actually YOU are holding up the line, not her." And he got all huffy and said fine, he'd take my expensive-but-wrong power cord back but only this time. Hey, don't worry asshole, I'll NEVER buy anything at Comp USA again. And that is why my power cord problems are still going on.

Tomorrow night I am supposed to get shrunk, but I want to skip it to hang out with Dani instead. I wish I didn't have to work tomorrow. Aunt Elaine told me I seem gay with how excited I am to see Danielle, and I glared at her and she was like "You gotta admit, you girls are unnaturally close!" So I just glared at her more, and she said, "Don't give me that 'You gotta be fucking kidding me' look" but then we all laughed because I totally was.

4 comments:

Dragon said...

The guy in line behind you was AWESOME. :) I'm glad the manager finally grew some sense. Probably because he knew that if he didn't help you at least some of those people would have left.

--Dragon

Vinny said...

Good for you that you stuck to your guns on the power cord. They totally try to rip you off. Only getting loud gets things done sometimes.

Oh, and the gay thing? When you don't care about anyone else, all emotional attachments seem gay. You're perfectly normal.

Anonymous said...

what a bunch off assholes at that store. good that at least that guy in line behind you jumped in. and believe me, it doesn’t just happen if you’re under age. i had an annoying thing happen to me when i tried to by a monitor adapter at my local mac store. the sales guy took ages telling some customer a lot of private stuff he does with his computer which you could tell wasn’t necessary but just that friendly after-sale-chat they do when someone buys something really expensive - and he could see i was standing there waiting for him to be free for about ten minutes. then i had to ask a few questions to make sure i got the right adapter because my laptop wasn’t listed on the compatibility list on the package and the product number of the thing wasn’t the one i had picked out on the internet, and he looked really unnerved and just repeated “no, no, it‘s the right one, trust me” several times. then when he charged me he made a point by telling me he now had worked ten minutes overtime because of me. i almost hit him in the face. luckily it was the right adaptor after all, or i would have hit him for sure.

your aunt elaine has some strange ideas. how can you not be close when you’re all the family to each other you have left? it think she doesn’t have an inkling about what you are for each other.

Jason Dufair said...

Awesome story, Sam. Glad you and the other customers helped the manager see the light. I'd have been swearing up a blue streak. Glad you kept your cool.

Unnaturally close? If that's unnaturally close, I hope my kids are all unnaturally close their whole lives.